What holds on every engagement

1. Independent

CAMI recommends; it does not sell software, and takes no fee, commission or referral payment from any vendor, integrator or tool it names in a report. Where an automation design is delivered, the firm is free to build it with whoever it chooses.

2. Person-confidential

Interviews are private. The report carries findings, not informants: it says what was found, never who said it. Willingness and ability are assessed per person for cross-checking only and reported as the firm’s aggregate shape. Raw notes are held by the assessor, pseudonymised, and are not handed to the sponsor.

This is the method, not a courtesy: people surface the real handoffs and the workarounds a firm silently depends on only when they trust that their one-to-one stays unattributed.

3. The scoring layer is not published

A firm receives its scores on the six dimensions, the evidence behind them and the reasoning. The rubric, the question bank and the weighting stay with CAMI, so that the instrument cannot be gamed and every firm is measured the same way. Scores are set on a five-step ladder, to one decimal, always against 5.0.

4. Anonymised patterns build the index

Every audit adds to the industry benchmark that later audits are read against. That only works under a clear consent clause in the engagement terms. In plain words, the clause says four things:

• What is stripped. Firm names, project names, people, and any combination of sector, size, location and workflow that could identify the firm are removed before anything leaves the engagement.
• How a firm withdraws. A firm may decline contribution at signature, or withdraw later. Rows already promoted stay anonymised; no new rows are promoted after withdrawal.
• When a pattern is served. A pattern learned from one firm is held as a candidate and is not reported to any other firm until it has been seen at a minimum number of firms or is corroborated by a public source.
• Who owns the rows. The benchmark rows belong to the operator of the index (see the Terms of use). A client’s own report, notes and designs belong to the client.

A firm that declines is served in full and keeps everything it commissioned; it forgoes benchmark placement and the pattern-derived parts of later reports, or pays a stated premium. The choice never changes the audit.

5. Liability calls carry a name

Every “must not” in a report is reasoned from the relevant statute, standard or professional obligation and is signed by the assessor, a Chartered Engineer and arbitrator. Such calls are professional opinion to the commissioning firm; they are not a certification, and they do not create a duty to any third party (see the Terms of use).

6. Numbers are honest

The index publishes no cohort figures, distributions or comparisons until it holds the data to support them, and every published figure carries its source, its sample and its date. Where a figure on this site is illustrative, it is captioned as such.

Where engagement material lives

Interview notes and working papers are held in a private, per-engagement store, encrypted at rest, within the UK or the European Economic Area, and are deleted or returned at the end of the retention period stated in the engagement terms. A UK-only hosting option is available on request.